We define Administrative Processes as the business processes, spanning all functional areas, which lie outside the traditional order-fulfillment activities. The improvement potential in these processes is often not readily obvious, but once uncovered can result in far-reaching changes with very significant results.

The lack of transparency within the process landscape is the greatest problem.

Establishment of transparency is a pre-condition for a common understanding of the current situation. The real, existing process including all steps and interfaces is mapped in close collaboration with the process participants.

In more than 500 projects we have successfully addressed issues such as:

• Reduction of process interfaces
• Increase in sales department effectiveness
• Improvement of information flow and communication quality
• Optimized Product Lifecycle Management
• Forward Integration
• Improved Sourcing Management
• Reduction of Time to Market